Privacy Notice
1. Purpose of This Notice
This Privacy Notice describes how personal information may be collected and used when you visit our website, make a purchase, contact us, or interact with our services. By continuing to use the website, you agree that your information may be processed as described in this Notice.
2. Types of Information Collected
We may collect information submitted directly by users, including contact details, order information, billing and shipping details, and messages sent to customer support.
We may also automatically collect website usage data, including IP address, device identifiers, browser type, pages viewed, and interaction activity. This information may be collected through cookies, analytics tools, and server logs.
Limited information may also be received from third-party partners when needed for delivery verification, payment support, or fraud prevention.
3. Cookie Use
Cookies and similar technologies may be used to operate essential website features, maintain shopping cart functions, support secure checkout, analyze website performance, remember preferences, and provide relevant advertising content.
Users may adjust cookie settings through their browser at any time.
4. Use of Information
Collected information may be used for order fulfillment, payment processing, delivery coordination, customer assistance, website improvement, marketing communications where permitted, security monitoring, and fraud prevention.
5. Disclosure of Information
Information may be shared with trusted third-party service providers that support payment processing, logistics, website hosting, technical services, customer support, and other operational needs.
Information may also be disclosed if required by applicable law, regulation, legal request, or business restructuring.
6. User Controls
Users may unsubscribe from promotional communications at any time. Requests to access, update, or delete personal information may be submitted by contacting customer support.
7. Protection of Information
We apply reasonable safeguards designed to protect personal data from unauthorized access, misuse, loss, or disclosure. However, internet-based services cannot be guaranteed to be completely secure.
8. International Data Processing
Personal information may be transferred to and processed in Hong Kong or other jurisdictions where our service providers are located. Such transfers may be necessary to provide website services, process orders, and meet operational requirements.
Contact Information
Email: service@solivaer.com